Lady Leader Academy™
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1. TERMS AND CONDITIONS

Effective Date: 11/13/2025

Welcome to Lady LEADER Academy (“we,” “us,” “our”). By accessing or using our website, courses, coaching programs, or services, you agree to the following Terms & Conditions. Please read them carefully.

1. Use of Our Website and Services

You agree to use our website and services only for lawful purposes. You may not:


  • Attempt to disrupt the website or server
  • Copy, reproduce, or distribute course materials without permission
  • Use our services to harass or harm another person
  • Misrepresent your identity or affiliation


We reserve the right to refuse service to anyone for conduct that violates these Terms.

2. Course Enrollment & Participation

By enrolling in any free or paid program, you agree:


  • To provide accurate information
  • To attend scheduled sessions on time (where applicable)
  • Not to record, share, or distribute course content without written permission
  • To maintain respectful conduct toward participants and instructors


We may remove participants for disruptive behavior, misuse of materials, or inappropriate conduct.

3. Payment Terms

Payment for Premium Programs, Coaching Sessions, or Sponsorships is processed securely through GoDaddy Payments.

We do not store credit card details.

Prices may change at any time, but changes will not affect purchases already completed.

4. Intellectual Property

All content, including course materials, slides, guides, web content, graphics, videos, and branding, is the property of Lady LEADER Academy.  None of this content may be reproduced, shared, or sold without written approval.

5. No Guarantees

Lady LEADER Academy offers leadership coaching and training to support your professional development. However, we do not guarantee: passing the PMP certification or any exam, employment or job placement, or specific performance outcomes. Your results depend on your effort, study, and application of the material.

6. Limitation of Liability

To the fullest extent permitted by law: We are not responsible for losses resulting from technical issues, scheduling changes, missed sessions, or the use of course materials related to leadership coaching or PMP certification. Additionally, we are not responsible for decisions you make based on the training, coaching, or guidance provided during your professional development journey. You use our services at your own discretion.

7. Termination

We may suspend or terminate access to our services for reasons including fraudulent activity, payment issues, violation of policies, or disruptive conduct. This is essential to maintain a safe environment for all users, especially those engaged in leadership coaching, pursuing PMP certification, or seeking professional development.

8. Governing Law

These Terms are governed by the laws of the State of Maryland, which also supports various initiatives such as leadership coaching and PMP certification as part of ongoing professional development.

9. Contact

Questions about these Terms regarding leadership coaching or PMP certification can be directed to us at info@LadyLeaderAcademy.com or by calling (240) 502-LEAD (5323). We are here to assist you with your professional development.

2. REFUND & CANCELLATION POLICY

Effective Date:  11/13/2025

Lady LEADER Academy is dedicated to providing accessible, high-quality leadership and PMP® training. To maintain fairness and capacity planning, the following policies apply.

1. Free Community Boot Camp

There are no fees for the community program. However:


  • Seats are limited
  • No-shows may lose access to future sessions
  • Materials are not provided for missed sessions

2. Premium PMP® Boot Camp (Paid Program)

Deposits

Deposits are non-refundable.

Deposits secure your seat and cover administrative preparation.


Full Tuition

Refunds for tuition (exclusive of deposit):

100% refund if cancelled 10+ days before the program start date

50% refund if cancelled 5–9 days before the program

0% refund if cancelled within 4 days of program start


Transfer Requests

You may request to transfer to a future cohort one time, space permitting.

3. One-on-One Coaching

Cancellations made 24+ hours in advance receive a full refund or reschedule

Cancellations made within 24 hours are non-refundable

No-shows for coaching sessions are non-refundable

4. Donations & Sponsorships

Because donations and sponsorships fund community access:


  • All donations are non-refundable
  • Sponsorship contributions are non-refundable
  • Sponsors may remain anonymous upon request

5. Contact for Refunds

All refund requests must be submitted to:
info@LadyLeaderAcademy.com

3. WEBSITE DISCLAIMER

Effective Date: 11/13/2025

The information on this website is provided for educational and informational purposes only.

1. Not Professional or Legal Advice

Training content, coaching guidance, or application support does not replace:


  • Legal advice
  • HR guidance
  • Mental health services
  • Financial or tax advice


We offer professional development and leadership training only.

2. No Guarantees

Lady LEADER Academy offers leadership coaching and training to support your professional development. However, we do not guarantee: passing the PMP certification or any exam, employment or job placement, or specific performance outcomes. Your results depend on your effort, study, and application of the material. 

3. External Links

Our website may include links to:


  • PMI.org
  • RMC Learning Solutions 
  • Payment or scheduling tools
  • Sponsor websites


We are not responsible for external site content or privacy practices.

4. Testimonials

Testimonials represent individual experiences and are not guarantees of typical results.

5. Errors & Updates

We make reasonable efforts to ensure accuracy but cannot guarantee that content is always current, complete, or error-free.

4. ONE-ON-ONE COACHING AGREEMENT

Effective Date: 11/13/2025

This Coaching Agreement outlines the expectations and responsibilities between Lady LEADER Academy and coaching clients.

1. Purpose of Coaching

Coaching supports:


  • Professional development
  • PMP® or exam preparation
  • Leadership growth
  • Career planning


Coaching is not therapy, legal advice, or consulting.

2. Confidentiality

We maintain confidentiality except when:


  • Required by law
  • Safety concerns arise
  • Information is shared voluntarily

3. Session Structure

Sessions are conducted via phone, video, or another mutually agreed method

Duration: typically 30–60 minutes

Scheduling must be confirmed in advance

4. Payment

Payment is due at the time of booking

Rates are published on LadyLeaderAcademy.com

No refunds for missed or late-cancelled sessions (see refund policy)

5. Responsibilities

Client Responsibilities:


  • Show up on time 
  • Be prepared 
  • Implement agreed-upon actions 
  • Communicate honestly about goals
     

Coach Responsibilities:


  • Provide guidance based on experience and best practices 
  • Maintain professionalism 
  • Offer resources and support 
  • Respect client confidentiality

6. No Guarantees

Lady LEADER Academy offers leadership coaching and training to support your professional development. However, we do not guarantee: passing the PMP certification or any exam, employment or job placement, or specific performance outcomes. Your results depend on your effort, study, and application of the material.

7. Termination

We may suspend or terminate access to our services for reasons including fraudulent activity, payment issues, violation of policies, or disruptive conduct. This is essential to maintain a safe environment for all users, especially those engaged in leadership coaching, pursuing PMP certification, or seeking professional development.

8. Contact

To schedule or request support:


info@LadyLeaderAcademy.com
(240) 502-LEAD (5323)

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Lady LEADER Academy

7004 Security Blvd, Suite 300-M47, Windsor Mill, MD 21244

(240) 502-LEAD (5323)

Copyright © 2025 | All Rights Reserved.

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